When a bitcoin transaction is sent it is transferred into the mempool (memory pool) where it waits to be confirmed by miners before actually being sent. Normally this doesn't take too long, but at times there is a sharp increase in activity on the blockchain which can result in the mempool becoming congested with unconfirmed transactions.
During these times users may find that their transactions are taking longer than usual to be confirmed and this may cause them to worry. We can guarantee you that this is completely normal during times of high transaction activity and that your transaction will be processed in time. To see the amount of unconfirmed transactions on the network at the time of your transaction, click here.
CoinCorner charges users a flat fee that is displayed prior to the sending of the your transaction, which goes towards the network fee that accompanies all transactions sent from CoinCorner. When these activity spikes occur they happen very suddenly and without notice which can result in some transactions being sent with a lower fee than required.
At these times of high activity miners tend to choose transactions with larger fees first when confirming transactions. Unfortunately this can mean some users' transactions get caught out and may result in extended waits while the miners place transactions with higher fees into blocks first.
We ask you be patient when your transaction is being sent during times of high activity and if your transaction is still unconfirmed 24 hours after you sent it then please feel free to Contact Us quoting the relevant transaction ID for further assistance.