What is proof of identity?

A Government issued form of photographic identification.


Acceptable documents:

- Passport

- Drivers licence

- National identity card (both sides required)


Note: Drivers licences and national identity cards that contain addresses, may be used to confirm either identity or address, but not both.



- High resolution colour scan/image

- Has expiration date

- Government issued

- Shows your date of birth

- Valid (within date)

- Allowed file type extensions: jpeg, jpg, png or pdf

- Files must be at least 98KB and at most 3MB

- Image dimensions can be a minimum of 350 x 350px and amximum of 4096 x 4096px


Useful tip:

Our mobile app, currently available on iOS and Android, allows for easy capture and uploading of images.



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