How do I keep my account secure?

We can keep your Bitcoin safe, however it is up to you to ensure your account is secure. Regrettably if your account is compromised and your funds are stolen then there is nothing that anyone can do to retrieve them.

Below we have put together a few of our top tips for ensuring your account is as secure as possible, take a look!


Two-Factor Authentication

Two-Factor Authentication (2FA) is a vital extra layer of security for your account and we would highly recommend getting it enabled on your account as soon as possible. We offer Two-Factor Authentication in the form of Google Authenticator, you can enable 2FA on your account in the Authentication tab of your Account Settings.

We have a step-by-step guide to setting up Google Authenticator on your account here.


Pick a strong password

You will set your password during the Registration process, and it is vital that you choose a strong and unique password to minimise the chance that potential hackers can gain access your account. 

We would recommend choosing a password that is unique to your CoinCorner account and contains a mixture of letters, numbers and special characters.


Turn on account notifications

In the Notifications tab of your Account Settings you have the option to turn on email notifications when:

  • There is a successful login
  • A login attempt fails
  • A buy is completed
  • A sell is completed

If you choose to turn these notifications on you will be emailed every time one of the above actions is undertaken. If you are concerned about the security of your account we would recommend turning on email notifications for login attempts, as you will be notified every time anyone attempts to login to your account. 


Need more guidance? Feel free to get in touch with our Support team by submitting a query on our Contact Us page.

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