What do I do if my account is compromised?

If you are concerned about account security then click here to take a look at our top tips for keeping your account secure.

 

What to do if you suspect your account has been hacked

  1. Email our Support team at support@coincorner.com and let them know why you believe this is the case.
  2. Change your password. Make sure your new password is unique to your CoinCorner account.
  3. If Google Authenticator is not enabled on your account, login and enable it in the Authentication tab of your Account Settings.

 

Unfortunately there is nothing we can do to retrieve any Bitcoin that has been stolen due to your account being compromised. We stress that our users do all they can to make sure their account is as secure as possible.

 

Need more guidance? Feel free to get in touch with our Support team by submitting a query on our Contact Us page.

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