When you first login to your account on the mobile app you will be asked to choose a new 4-digit pin as well as enter all your usual login details.
This 4-digit pin will be the same for as long as you remain logged in to the app and as long as the app remains installed on your device. You will be asked for this code the next time you go to login after closing the app.
If you logout of the app you will be asked to choose a new 4-digit pin when you next login. If you have forgotten the pin you chose, you can delete the app and re-install it to be forced to login again where you can choose a new pin.
Need more guidance? Feel free to get in touch with our Support team by submitting a query on our Contact Us page or email firstname.lastname@example.org.