General

Getting Started

• Creating a CoinCorner account
• How to buy cryptocurrency in three easy steps
• Verifying my account
• What fiat deposit methods are available?
• How do I deposit money?
• How do I buy or sell Bitcoin?

See all 8 articles

The Basics

• What is CoinCorner?
• What are CoinCorner's business hours?
• What countries do CoinCorner provide services to?
• What is Bitcoin?
• Understanding a Bitcoin transaction
• Live Chat

See all 7 articles

Personal Accounts

Verification

• When will I need to verify my account?
• How do I verify my account?
• How long does it take to get verified?
• Why do I need to verify my account?
• Proof of identity
• Proof of address

See all 9 articles

General

• How do I update my address?
• How do I close my account?
• How do I update my mobile number?
• I'm not receiving my SMS verification code

Business Accounts

General

• Creating a business account
• Verifying my business account
• Adding new users to your business account
• Multi-user permissions
• Setting up auto-withdrawals

Payments

• What is CoinCorner Checkout?
• How do I invoice clients?
• How do my clients pay an invoice?
• What is double-spending?

Security

Account Security

• How do I keep my account secure?
• What do I do if my account is compromised?
• Avoiding Online Scams

Two-Factor Authentication

• What is Two-Factor Authentication?
• How do I enable Two-Factor Authentication?
• I've lost access to the Google Authenticator app, how can I login?

Account Recovery

• I've forgotten my password, how do I reset it?
• I've lost access to my email address, how do I change it?
• I've forgotten the 4 digit pin for the mobile app, how can I login?

Deposits and withdrawals

Card Deposits

• How to deposit by debit card
• Debit card fees and limits

Bank Deposits

• How to deposit by bank transfer
• Bank deposit fees and limits
• How long until my bank deposit is processed?

Withdrawals

• What fiat withdrawal methods are available?
• How do I withdraw by bank transfer?
• Bank withdrawal fees and limits
• How long until my bank withdrawal is processed?

Bitcoin

Buying Bitcoin

• How do I buy Bitcoin?
• Auto Buy Bitcoin
• Buy fees and limits

Selling Bitcoin

• How do I sell Bitcoin?
• Sell fees and limits

Sending Bitcoin

• How do I send Bitcoin?
• How long does a Bitcoin send take?
• Why is my Bitcoin withdrawal pending?
• Sending fees and limits
• How do I disable send confirmation emails?
• How do I send a gift card?

See all 7 articles

Receiving Bitcoin

• How do I receive Bitcoin?
• Receiving fees and limits
• Where do I find my bitcoin wallet address?

Lightning Network

• What is the Lightning Network?
• How do I send/receive via the Lightning Network?

Altcoins

Ethereum

• How do I buy Ethereum?
• How do I sell Ethereum?
• Can I send/receive Ethereum?

Litecoin

• How do I buy Litecoin?
• How do I sell Litecoin?
• Can I send/receive Litecoin?

Other

Mobile App

• How do I download the mobile app?
• I've forgotten the 4 digit pin for the mobile app, how can I login?

Other

• Inactive Account Fees
• Restrictions for Canadian users
• Earn Bitcoin