Submit a request
Why do I need to verify my account?
How long does it take to verify my account?
Proof of identity
Proof of address
BANK DEPOSITS AND WITHDRAWALS
How long do bank withdrawals take?
Why do you ask for an IBAN and SWIFT/BIC code?
How can I increase my card deposit limit?
What are the fees for depositing by debit/credit card?
Why are there limits?
When will my bitcoins appear in my wallet?
Why can't I send my bitcoins?