Resetting the mobile app pin code

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The CoinCorner mobile app lets users set a 4 digit pin code that allows them to gain access to the app in a secure way without having to enter their login details again on the login page.

While some phones will allow users to circumvent this through the use of biometrics (face or finger scans), the 4 digit code will be required to login if for any reason a user fails the biometric security checks. 


Resetting your pin via login

Should you forget your 4 digit pin you can reset it by tapping Forgot Pin during the login process. If you have biometrics set up tap 'Cancel' to clear that. 



You will be taken back to the login page where you can enter your login details as normal, you'll then be taken to a screen where you are prompted to create a new pin.



Choose your new pin to complete the login process and to login to your account. This new pin will now be the pin you need to enter to login going forward.


Resetting your pin from within the app

Users are also to change their pin from within the app if they have managed to login. Tap the Settings icon at the top right hand corner of the screen.



Tap the Change Pin button and you'll be prompted to enter your current pin, as well as enter the new pin you want registered twice. Once you've done that you'll be able to use that pin to login in the future.


Have any questions? Get in touch!

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